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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Vaping?

Vaping is the use of a vaping device! There are many vaping devices, but “vaping” is the term that unites them all. Vaping is the inhalation and exhalation of vapour when using an electronic cigarette / vaporiser. It is the evolution of smoking, replacing many negative associations with the old habit of cubano combustion. The technical term for vapour is called liquid aerosol, it can be compared to how a kettle heats up liquid like water and produces a steam vapour. 

How do vaping devices work?
All vaping devices work in the same fundamental way:  A battery powers a coil heating element that turns a liquid solution known as e-liquid into an aerosol.
Different devices apply these principals in differing ways – and it’s surprising just how many variants have been created from such a simple concept.
Why should I vape?
Vaping provides you with the sensations, rituals and nicotine that smoking provides, but is not smoking. In fact, from a flavour perspective, we believe vaping is now more enjoyable and satisfying than smoking ever was.
 
When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
 

What time does the courier deliver my package?

Most orders are delivered between 10 AM and 7 PM , The drivers have a specific area that they cover and they have certain delivery and pick-up commitments within that area, from those parameters the driver plans his route to be the most efficient way possible making all the commitments within the allotted time. If you have a preferred timing please leave us a note before checking out your order or send us an email .

 
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
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